MORE INFO

SHIPPING

Allow up to 3 working days for delivery dispatch. You will receive a dispatch email once completed. Delivery timeframes not guaranteed and can be delayed due to unforeseen circumstances.
Free standard delivery on orders over £150. No code needed. 

RETURNS

We gladly accept returns within 14 days of the order being delivered to the customer. To be eligible for a return, your item must be unused and in the same condition that you received. It must not be worn, washed, or altered. Returns will not be accepted if the original swing tag has been removed and should be returned in original packaging.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment.

Please allow 5 to 10 working days for returns to be processed once we have received them.

We are not responsible for the return shipping costs of the items. Please make sure all return packages are sent with a traceable, insured service. 

Please make sure that the return form is enclosed with your goods - no form may result in your return not being processed.  

RETURNS ADDRESS

Live’N’Rise
PO Box 1243
Aylesbury
HP22 9UZ